This past week we hosted several of our Service, Sales and Production members at the 63rd Morgan Services Orientation in Chicago. The week was filled with education on our rich company history as well as the family’s history which dates back to the Mayflower. The members are also taught Customer Service, the role of a General Manager, the role of a Service Manager, Human Resources, the importance of our Customer Surveys, our Reporting Systems, and The Morgan Production Systems.
We wrapped up the week with a presentation on Revenue Management and our Marketing initiatives. The group had the pleasure of experiencing a few of Chicago’s finest restaurants (the attendees are seen here enjoying a fantastic meal at The Tortoise Club, a Morgan customer).
At Morgan, we believe it is important to invest in our members so that they can provide exemplary service to our customers.